For families
Support for your child. Partnership with your family.
Choosing residential care can bring relief, fear, hope, and many questions at the same time. DiVnity works to make the process understandable, keep authorized family members informed, and help your child build skills that can continue after discharge.
What to expect
What families can expect
- Compassionate, transparent communication
- Orientation to the program, resident rights, routines, and expectations
- A primary care-team contact or case-management connection
- Participation in treatment and discharge planning as authorized
- Family therapy, caregiver coaching, or education when clinically indicated
- Scheduled progress communication and care-team meetings
- Structured family visits that do not interfere with treatment or safety
- Written discharge recommendations and aftercare coordination
Visits and communication
Family visits and calls are scheduled with the program so they can support treatment, privacy, safety, school, and daily routines. Court orders, guardian authority, treatment needs, youth preferences, and clinical recommendations may affect who can participate and how contact occurs.
School continuity
DiVnity coordinates with local schools and education partners based on the youth's individual needs and appropriate authorization, including homework time, communication with school contacts, IEP/504 coordination, and planning for a successful return to school.
Preparing for admission
Admissions will provide an individualized arrival time, document list, approved belongings list, medication instructions, visitation information, and transportation plan. Families should not bring unapproved medications, weapons, alcohol, illegal substances, or valuables.
Planning for discharge
Discharge planning begins at admission. The team works with authorized partners to address follow-up appointments, medication continuity, safety and crisis planning, school transition, family routines, community resources, and the next level of care.
You do not have to know every answer before you call.
Tell us what has been happening, what services have already been tried, and what your family or care team is most concerned about. We will explain whether a clinical screening is appropriate and what information is needed next.